Privacy Policy IoT Connect – Navigation

Last updated: 02-06-2024

Welcome to IoT Connect – Navigation. This privacy policy explains how we collect, use, and share information when you use our App. We respect your privacy and are committed to protecting your personal data.

1. Introduction

We are committed to protecting your privacy. This policy outlines how we handle your personal information to ensure its confidentiality and security. This policy applies to IoT Connect Navigation, developed by Flexyz.

2. Information we collect

We gather a variety of data to ensure the functionality and improvement of our services. The information we collect includes:

• Contact information: name and email address
• Precise location of your device
• Device or other IDs

3. Legal basis for processing data

We process your data based on the following legal grounds:

• User consent
• Performance of a contract
• Legitimate interests

4. How we use your data

We utilize the collected data in various ways to improve and deliver our services:

• Service enhancement: We employ the information to continuously enhance our services, including optimizing app functionality, improving user experience, and developing new features that align with your needs and preferences.
• Route calculation and optimization: Your precise location data is utilized to calculate and recommend the most efficient routes based on real-time traffic data, roadworks, and other conditions that may affect your journey.
• Communication with you: We use your contact information, such as your email address, to share important updates, notifications, and other relevant information regarding our services. This communication may include information about new features or general service updates.

5. Data sharing with third parties

We value transparency in our data-sharing practices and ensure that your personal information is handled responsibly. We may share your data, including your precise location, with third parties for specific purposes, including:

• Mapbox: Your GPS location data is shared with Mapbox, a trusted mapping and navigation service provider. Mapbox utilizes this information to determine your precise location and calculate the most efficient route based on sensor locations, traffic patterns, and other relevant factors. This collaboration enables us to deliver accurate and reliable navigation guidance to enhance your overall experience with our app.
• Legal compliance: In certain circumstances, we may be required to disclose your personal information as mandated by law, governmental or regulatory authorities. This may include situations where such disclosure is necessary to comply with legal obligations, respond to legal requests or court orders, or protect our rights, property, or safety, as well as those of our users or the public.

6. Data security

We take the security of your personal data seriously and implement appropriate technical and organizational measures to protect your data against unauthorized access, loss, or destruction. However, please note that no method of transmission over the internet or method of electronic storage is 100% secure.

7. Data retention and deletion

We retain your data as long as necessary for the purposes described above. You can request the deletion of your data at any time by contacting us at support@flexyz.com. We will delete your data unless we are legally required to retain it.

8. Your rights

Depending on your location, you have certain rights regarding your personal data, such as the right to access, correct, or delete your data. Contact us for more information or to exercise any of these rights.

9. Cookies and tracking technologies

We do not utilize cookies or any form of tracking technologies to gather information about your usage patterns or preferences.

10. International data transfers

Your information may be transferred to and maintained on servers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction. We take steps to ensure adequate protection of your data in such cases.

11. Third-party services

We use third-party services and partners to help us operate and improve our services. These partners are obligated to protect your data and only use it for the purposes we specify.

12. Detailed data use and sharing

We use crash logs and diagnostics internally to improve app performance and user experience. These logs may be shared with third-party analytics providers.

13. Contact information

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at support@flexyz.com.

14. Changes to this privacy policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy in the App and sending a notification. Please review this policy regularly for updates